Let's Grow Together

Having a storefront can lead to increased brand exposure, customer engagement and business growth. Therefore, we've created a shared space for small businesses to have a physical presence while we take care of the rest!

Frequently Asked Questions 

 

We hope these questions and answers are helpful in learning more about The Maker and Merchant. If you have questions not addressed please contact us.

How do I become a vendor?

Just complete the vendor application and we will be in touch when we have a space opening! The application asks questions about your business to help us get to know you.

Where are you located? 

We currently have locations in Auburn, Alabama, LaGrange, Georgia and Concord, North Carolina. We are excited to keep growing!

What costs are associated with renting a vendor space?

There is a monthly space fee plus a 15% sales commission that collectively helps cover regular storefront expenses such as utilities, staff, marketing and supplies. Monthly space fees vary according to the size and location of the vendor space rented. Click HERE to view the store layout and pricing sheet which provides an outline of the store with available spaces and prices. 

When can I start setting up?

Once all of the paperwork has been completed we will work together to coordinate your move-in date.

What are the store hours?

The store will generally operate from 10am - 7pm Monday through Saturday and 12pm - 6pm on Sunday. Hours may vary from location to location and by season. 

Do I have to lock into a contract?  

Vendors commit to a rolling six-month contract period. Contracts run from January-June and July-December. Vendors may terminate their contract with 30 days notice at the end of the six-month period. Space fees are collected on a monthly basis. Commission fees will begin with the first sale.

How do I know what space options are available? 

We have a variety of sizes and spaces available to accommodate vendors of all types. Click HERE to view the store layout and pricing which provides an overview of available spaces. On your application you will be asked to list your space preference. 

 

Do I need to be on-site in my space to sell merchandise? 

No! We provide dedicated store management and sales staff.

    

How do you keep track of items sold? 

We have a dedicated point of sale system specific to a vendor-based store. All vendors are provided a login that will give you access to your sales.

What fixtures, if any, are provided?  

We provide all brackets, hanging fixtures and shelving. We also provide a variety of racks and tables. It's important that the store is cohesive so we've provided these items to create a consistent look and feel throughout the space. Vendors are permitted to bring in smaller fixtures and décor needed to display their merchandise and showcase their business. Large fixtures needed for more specialized vendors will need to be approved in advance. 

What about hangers?  

Vendors provide their own hangers. All hangers must be black.

How should items be tagged?  

Vendors input their store inventory into the point of sale via the vendor portal. Barcodes are assigned to all items and all items must be tagged with our barcode labels before going out on the sales floor. Labels are printed in the store at the register and vendors can stop by anytime to pick up their labels. Items can be tagged in advance or as they go out on the floor. 

What about sales tax?

We calculate, hold and report all sales tax on items sold. Your sales paid and the store's commission are calculated before tax.  

What about credit card fees?

Credit card fees are covered by the vendor and deducted from your monthly payout. We have competitive negotiated credit card processing rates and those savings are passed along to the vendors. 

How do I know when my inventory is low? How and when do I restock?  

Vendors are provided a login to access to their sales. You'll be able to manage your inventory by seeing what has sold. Store management and sales staff will also stay in regular communication with vendors letting you know when your space needs restocking. You can restock your space at anytime during business hours!

When are space fees due? When are sales paid?  

Vendors must pay upfront for their first month space fee. After the first month, the space fees for the upcoming month are deducted from sales paid to you. Sales are processed the first business day of each month for the month prior via direct deposit. 

What We Provide

 

  • Variety of sizes and formats for lease. Click HERE to view the store layout and pricing sheet. 
     

  • Basic fixtures including brackets, racks, shelving and tables 

 

  • Consistent vendor signage placed in each vendor space
     

  • Store management and sales staff; Vendors do not staff their own space
     

  • All expenses associated with the storefront including utilities, staff, marketing and supplies. 
     

  • Carefully selected and curated mix of vendors that compliment one another and create a unique shopping experience
     

  • Point of sale system and access to individual vendor sales
     

  • Visible and high traffic retail location
     

  • Open and operating storefront 7 days a week
     

  • Marketing via dedicated social media accounts on Facebook and Instagram